Golden City Support Services is a registered NDIS Service provider.

Not all providers need to register with the NDIS Commission. However, registration provides some assurance to NDIS participants that the provider’s services and supports meet the level of quality and safety stated in the NDIS Practice Standards and some NDIS supports can only be provided by a registered provider.

As a registered provider Golden City Support Services meets the NDIS quality and safeguards standards.

We provide NDIS participants with a broad range of services, built on a history of providing supports to local communities for over 40 years.

We have a strong track record of providing supports to people with complex support needs and supporting people with psychosocial disability.

Core Supports

We provide support that enables a participant to participate in the activities of daily living, and social and civic community participation.

These supports may be in your own home, out in the community or in Supported Independent Living.

Capacity building

We provide individualised supports through a tailored approach that enable a participant to build independence and skills.

Respite (Short Term Accommodation)

Golden City Support Services was started by families looking for
community-based respite options for their family members with disabilities.

We have always understood and recognised the importance of respite for families. The chance for families to take a break or attend that important other event.

Respite, or
Short-Term Accommodation, is however much more than the family having a break. For the NDIS Participant, it is about the opportunity to build new skills and have life experiences outside the family home.

We provide Short Term Accommodation in specifically designed respite homes in Bendigo and Gisborne.

Support Coordination

Our dedicated Support Coordination team will support the participant to understand and implement the funded supports in their plan and link them to community, mainstream and other government services.

Golden City Support Services Support Coordinators focus on supporting the participants to build skills and direct their own life, as well as connect them to providers and other services.

Our Support Coordinators work with service providers and others across our region and have a deep understanding of the service system. Golden City Support Services has a long history of supporting individuals and their families through complex service options.

Plan Management

Golden City Support Services can support you to maintain control of your NDIS funding.

Our skilled Plan Managers are supported by our integrated financial management system.

Our Plan Managers can:

  • pay your providers for the supports you purchase
  • help you keep track of your funds
  • take care of financial reporting for you

Your Next Step with Us

The services we can offer you will be dependent on your NDIS funding and your NDIS Plan. You may already have your funding approved and want to speak with us about providing the services you need. You may be in a situation where you are yet to apply for NDIS funding and aren’t even sure if you will be eligible or where to start.

Either way, just give us a call on 1800 001 005, or email us at

Where Else to Go for Information

National Disability Insurance Scheme
56 -65 King Street BENDIGO
Call: 1800 800 110
69 Heygarth Street ECHUCA
Call: 1800 800 110
Woodgrove Shopping Centre, 533-555 High Street MELTON
Call: 1800 800 110

Local Area Coordinators (LAC’s)
426 Hargreaves Street Bendigo
Call: 1300 488 226
203 – 205 Hare St, ECHUCA
Call: 1300 968 140

Rights Information and Advocacy Centre
122 Queen Street, BENDIGO
Call: 5222 5499

Some Useful Links
Understanding the NDIS
NDIS Contacts
Loddon LAC (Intereach)
Advocacy Centre