Do you need some assistance to resolve a complaint with a disability service or service provider?
The Disability Services Commissioner (the Commissioner) can provide a free and confidential service to assist you.
Are you a service provider interested in knowing about your obligations for complaints processes or what might happen if someone makes a complaint about you?
linkIcon Disability Services Commissioner

The NDIS (Every Australian Counts) will make it easier for people to access essential care, support, therapy, equipment, early intervention and training.
linkIcon Every Australian Counts

The Office of the Public Advocate works to protect and promote the interests, rights and dignity of people with a disability.
linkIcon Office of the Public Advocate

The Positive practice framework (PPF), first established in 2011, is an online resource for behaviour support practitioners. It presents a practice model that brings together current research, knowledge and practice strategies and reflects the legislative requirements of the Disability Act. Published by the Victorian Government
linkIconPositive Practice Framework



Self advocacy groups are run by people with disabilities who have joined together to have their voices heard and support each other.
linkIcon Self Advocacy Resource Unit

Tell Someone has been designed to provide information to anyone in our diverse community who may have been hurt by family violence and would like to know what to do and where to go for help.
linkIcon Tell Someone (reporting abuse of all kinds):

Valid’s mission is to protect and defend the human rights of people with an intellectual disability and to champion their rights as citizens to community presence, choice, respect, self determination and community participation.
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