GCSS is continuing to monitor the coronavirus (COVID-19) health alert with the safety of our employees and those they support our top priority.

Actions we are taking

  • The GCSS Executive Team is meeting daily to monitor and respond to the evolving situation.
  • We are supporting services to access essential supplies, such as medication, and ensuring household items are available.
  • Some of our Office-based employees are starting to work from home where appropriate, and be available to support services with other duties. All the usual contact numbers are still in operation.
  • We are working with state and federal bodies to shape and guide the response for disability services.

Actions for you to take

  • Practice good hygiene and social distancing
  • Avoid non-essential visits to other service locations and into the community.
  • Hold meetings over the phone or teleconference instead of in person.
  • If you have had direct contact with a person with a confirmed case of COVID-19 you must quarantine for 14 days.
  • If you have had direct contact with a person being tested for COVID-19 you must self-isolate until they get their results back with a negative result. If their result is positive, you must quarantine for 14 days.
  • If you have any flu-like symptoms, such as, fever, persistent cough, shortness of breath, sore throat, muscle and joint pain, or tiredness/exhaustion, please self-isolate and seek immediate medical attention.
  • If you have been tested for COVID-19 virus you must quarantine yourself until you have received your results and inform GCSS by calling 1800 001 005, or contact rostering directly on 5434 2766.
  • If you test positive for COVID-19 virus you must quarantine for the duration of your illness, please inform GCSS by calling 1800 001 005, or contact rostering directly on 5434 2766.
  • If you know of someone we support, a family member or visitor who is likewise affected, please also let GCSS know.
  • If your co-worker is showing flu like symptoms, such as, fever, persistent cough, shortness of breath, sore throat, muscle and joint pain, or tiredness/exhaustion it is important to send them home and contact their practice leader or the rostering team.
  • Get an influenza vaccination.
  • If you are returning from overseas you must quarantine for 14 days and have no contact with other people.
  • If a member of your household is in quarantine you must self-isolate for the quarantine period.
  • Let us know if you are self-isolating or in quarantine and need support to access food or other supplies.
  • If you need more information or support please check the CEO updates or contact a practice leader or manager.

Frequently Asked Questions
Do I stay away from work if I have cold or flu symptoms?
Yes. If you have flu-like symptoms do not come to work and seek medical attention.

What do I do if the person I am supporting feels unwell?
Continue to provide support, following standard procedures and seek medical advice.
If the person you are supporting has serious symptoms like high temperature or difficulty breathing, call 000 and ask for an ambulance.
Inform GCSS.

What do I do if the person I support wants to head out?
Discuss with the person the Chief Medical Officer’s requirements regarding social distancing, and that public places should be avoided.

When can I return to work if I have had to Quarantine myself after returning to Australia from overseas.
After the 14 day period and only if you are not showing any symptoms.

How can I reduce my risk of coronavirus (COVID-19) infection?
Keep a full arm-span (about 1.5 metres) between yourself and other people where possible.
Wash hands often with soap and running water, for at least 20 seconds. Dry with paper towel or hand dryer.
Try not to touch your eyes, nose or mouth.
Cover your nose and mouth with a tissue when you cough or sneeze. Dispose of the tissue.
If you don’t have a tissue cough or sneeze into your upper sleeve or elbow.
Continue healthy habits: exercise, drink water, and get plenty of sleep.
Buy an alcohol-based hand sanitiser with over 60 per cent alcohol.
Stay at home if you feel sick, and undertake physical distancing.
In general, to avoid contact with the virus, clean your hands with an alcohol-based hand rub or wash them with soap and water often. Avoid touching your eyes, mouth, or nose.

Should disability support workers wear Personal Protective Equipment (PPE)?
Advice from NDIS Quality and Safeguards Commission 24/03/20
If you are working with people with disability, continue to practise good hygiene – wearing gloves where required, washing your hands frequently and so on.
There is no need for disability or health workers to wear surgical masks unless you are working directly with clients or pa​tients who are exhibiting symptoms of COVID-19. Further guidance on the use of surgical masks is on the Department of Health website.​

You can find further information at the following government links:
– Department of Health and Human Services
– Australian Government Department of Health​